Resident Info

Resident Info

File a work order, download handbooks, and learn about financial responsibility.

Emergency Information

The resident portal should not be used for emergency work orders. Call to file an emergency work order.
Business Hours Phone Number:
207-553-7777
Non-Business Hours Phone Number:
207-553-7779

File a Work Order

Send a Work Order Online (Faster)
1. Select your property from the list below.
2. Log in to the resident portal, and select your property.

Call in a Work Order

Call the office at:
207-553-7777
or 1-800-339-6516 (TTY/VOICE)

NOTE: If you are not registered on the resident portal, you will need to do so before you can submit a work order. Select “Click here to register” on the portal and follow the prompts. If you require assistance with registering, please contact your property manager.

Property manager

Contact Your Property Management Team if You Have a Concern

To contact your PM team:
Click on your property name below, login, then send a message.
Or call the main office and leave a message.

Find Your Property

Resources & Handbooks

ADDITIONAL RESOURCES

Financial Responsibility

Paying Rent

While Avesta Housing offices are closed to the public, you can pay rent the following ways:
- Log in to the Resident Portal via the links above.
- Mail a check made out to Your Property Name and send to: Avesta Housing, 307 Cumberland Avenue, Portland, ME 04101.

HomeOwnership Center

- The Avesta NeighborWorks HomeOwnership Center is a free financial planning resource for Avesta Housing residents. If you are experiencing any financial difficulties, please contact the HOC to seek assistance preparing an emergency budget, establishing a rent payment plan, etc.
- If you are concerned about your ability to pay rent, please contact the HOC immediately. We will work with residents needing help.
- HomeOwnership Center contact info: 207-553-7777 (ask for the HomeOwnership Center) or AvestaHOC.org.